For an equipment service request, please fill out the form below and submit to the DualDraw Customer Service Team. We always respond promptly within 24 hours during the business week however if your need is more urgent, please do not hesitate to call us 1-800-977-2125.
While we are confident in the performance and durability of our downdraft equipment, sometimes industrial equipment will require repair. In these cases, our outstanding Customer Service Team will work with you directly to ensure your downdraft equipment is back in working order as quickly as possible. Depending on the level of repair and industrial equipment services required, this may include quickly deploying one of our service technicians directly to your site. Whatever the issue, we are committed to working closely with you to find a solution.